اکثر پوچھے گئے سوالات

FREQUENTLY ASKED QUESTIONS

Collapsible content

WHAT IS YOUR SHIPPING POLICY IN PAKISTAN?

FREE SHIPPING ALL OVER PAKISTAN.

PLEASE ADD AN ADDRESS WHERE ORDERS CAN BE SHIPPED SECURELY. THE BOTTLES VAULT WOULD NOT BE RESPONSIBLE FOR STOLEN PACKAGES.

TRACKING NUMBER WILL BE SENT VIA EMAIL AFTER YOUR ORDER HAS BEEN PLACED.

DO YOU SHIP INTERNATIONALLY?

CURRENTLY NOT, BUT AFTER SOME TIME, THIS SERVICE WILL BE AVALABLE.

WHEN WILL MY ORDER SHIP?

WE SHIP FROM MONDAY TO SATURDAY.

IT DEPENDS ON YOUR LOCATIONS, BUT IT NORMALLY TAKES 5 - 15 BUSINESS DAYS TO SHIP UNDER NORMAL CIRCUMSTANCES.

ORDERS PLACED ON WEEKENDS OR HOLIDAYS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.

AN EMAIL CONFIRMATION WILL BE SENT AT THE EMAIL ADDRESS PROVIDED AT THE TIME OF PURCHASE.

IF YOU DO NOT RECIEVE THE EMAIL CONFIRMATION PLEASE CONTACT US HERE

IF YOU ARE INTERESTED, PLEASE READ OUR COMPLETE SHIPPING POLICY HERE.

HOW LONG WILL IT TAKE FOR MY ORDER TO BE DELIVERED?

SHIPPING TIMES MAY DEPEND FROM AREA TO AREA TO AREA

FREE SHIPPING ALL OVER PAKISTAN

LOCAL SHIPPING : 3 - 5 BUSINESS DAYS, FREE.

NORMAL SHIPPING : 7 - 15 BUSINESS DAYS, FREE.

FIRST-CLASS SHIPPING : 3-7 BUSINESS DAYS, FOR PKR 699.00

ONE-DAY SHIPPING : 1 - 3 BUSINESS DAYS FOR PKR 1499.00

WHAT ARE SOME THINGS THAT I SHOULD KHOW ABOUT MY PRODUCTS?

WARNING

  • DO NOT ON STOVE FOR COOKING.
  • ALLOW HOT LIQUIDS TO COOL TO A DRINKABLE TEMPERATURE PRIOR TO SEALING THE LID.
  • DO NOT OVERFILL PRODUCTS.
  • DO NOT CLEAN WITH HARSH CHEMICALS.

HOW OFTEN SHOULD I CLEAN MY BOTTLE?

WE RECOMMEND CLEANING YOUR BOTTLE AND LID AFTER EACH DAY OF USE TO ENSURE IT REMAINS MOLD AND GERM FREE.

HOW CAN I MAXIMIZE THE COLD RETENTION OF MY BOTTLE?

HERE ARE SOME TIPS FROM OUR TEAM TO HELP KEEP YOUR BEVERAGE ICE COLD:

PRE-COOL YOUR BOTTLE BEFORE YOU FILL FOR USE. PRE-COOL THE INSIDE OF YOUR BOTTLE WITH ICE AND COLD WATER BEFORE PUTTING IN YOUR BEVERAGE OF CHOICE.

ADD ICE TO THE RIM OF YOUR BOTTLE THEN ADD WATER FOR ALL-DAY COLD HYDRATION.

WILL MY BOTTLE FIT IN MY CAR'S CUPHOLDERS?

CAR CUPHOLDERS VARY IN SIZES. BUT MOST OF OUR BOTTLES ARE EASY TO FIT IN YOUR CAR CUPHOLDERS.

HOW LONG DO YOUR BOTTLES KEEP LIQUIDS COLD?

OUR PLASTIC BOTTLES CAN HOLD LIQUID COLD FOR UPTO 2 HOURS.

OUR GLASS BOTTLES CAN HOLD WATER GOLD FOR UPTO 3-4 HOURS.

METAL BOTTLES HOLD WATER COLD FOR UPTO 12-24 HOURS.

HOW LONG DO YOUR BOTTLES KEEP LIQUIDS HOT?

OUR PLASTIC BOTTLES CAN HOLD LIQUID HOT FOR UPTO 1 HOURS.

OUR GLASS BOTTLES CAN HOLD WATER HOT FOR UPTO 2 HOURS.

METAL BOTTLES HOLD WATER HOT FOR UPTO 6 HOURS.

IT LOOKS LIKE MY BOTTLE MAY HAVE RUST - IS THIS NORMAL?

STAINLESS STEEL CONTAINS CHROMIUM WHICH, WHEN EXPOSED TO OXYGEN IN THE ATMOSPHERE FORMS A THIN INVISIBLE LAYER CALLED CHROMIUM OXIDE. THIS INVISIBLE LAYER GIVES STAINLESS STEEL ITS ABILITY TO RESIST STAINS AND RUST. IF THIS LAYER IS DAMAGED, RUST IS FORMED ON THE SURFACE AT THE POINT OF THAT DAMAGE.

REMOVAL OF OXIDIZED STAINS AND EVEN “SURFACE RUST” CAN BE DONE BY USING A PASTE MADE FROM BAKING SODA AND WATER OR A CLEANSER THAT CONTAINS OXALIC ACID. IF USING BAKING SODA AND WATER, USE A CLOTH OR SOFT BRISTLE BRUSH, AND RUB THE BAKING SODA IN THE DIRECTION OF THE GRAIN. THIS MAY TAKE A LITTLE EFFORT, BUT THIS WILL REMOVE THESE SOILS.

WHAT IS A TRITAN?

TRITAN GIVES USERS A LIGHTWEIGHT, DURABLE OPTION WHILE HYDRATING ON THE GO.

DO NOT PUT IN MICROWAVE OR FREEZER.

HOW LONG WILL LIQUIDS STAY COLD IN TRITAN BOTTLES?

IT HAS NO GUARANTEE BUT TO MAXIMIZE COLD RETENTION, FILL IT WITH ICE OR JUST POUR ICE COLD LIQUID LIQUID.

WILL MY TRITAN BOTTLE SWEAT?

YES. CONDENSATION OCCURS WHEN WARM AIR COLLIDES WITH COLD SURFACES. IF YOUR BOTTLE IS FILLED WITH ICE COLD LIQUIDS, CONDENSATION WILL FORM ON THE BOTTLE AS WOULD A GLASS OF ICE WATER.

WILL MY TRITAN BOTTLE BREAK IF DROPPED?

TBV'S TRITANS ARE SHATTER RESISTANT. IT IS POSSIBLE TO BREAK UNDER EXTREME FORCES. PLEASE DO NOT PUT IN FREEZER OR MICROWAVE.

CAN I PLACE MY TRITAN BOTTLE IN THE REFRIGERATOR?

YES, TBV'S TRITANS CAN BE PLACED IN THE REFRIGATOR.

PLEASE DO NOT FREEZE OR MICROWAVE.

CAN I PLACE MY GLASS BOTTLE IN THE FREEZER?

NO, WE DO NOT RECOMMEND THIS SINCE THE LIQUIDS CAN EXPAND WHEN FROZEN AND EXCESS PRESSURE CAN BREAK THE GLASS.

CAN I PLACE MY GLASS BOTTLE IN THE MICROWAVE?

NO, PLEASE DO NOT MICROWAVE.